![]() A 127.0.0.X directory occurs when you use a add-on or extension to support webmail. For example, if you use Gmail there should be a "inbox." file at Mail\. The Mail subdirectory should have subdirectories named after each accounts mail server, each of which has a "inbox." file. The "inbox." file is a mbox file used to store the messages for a inbox folder.See this article if you can't see the files. If that doesn't work (or you're not sure whether you made an error in using the command line arguments): If that works then you know that your profile is okay, you just need to figure out whats causing your problem in moving the profile. The easiest way is to open a console window (DOS box) and use a -profile "path" command line argument per this article to run Thunderbird using your profile. However, at some point you may want to do a sanity check that your profile is still intact. Normally your profile is intact, and it just takes several tries to figure out how to move the profile. Take a moment and confirm that your profile is still intact, and then consider whether it would be quicker to recover the data from the old profile than to keep trying to move it. If you run into problems don't spend too much time trying different ways to move your profile. The tradeoff is that you can't use the profile manager with that profile since it doesn't know it exists. This is the same way you'd run a profile from a USB drive (but you don't need one). You could use command line arguments to tell Thunderbird where the profile is.This is not the same thing as windows safe mode. Try running Thunderbird in safe mode to temporarily disable any extensions/themes you added.Then use Mozbackup to restore the profile. See if you can make a backup of the lost profile using Mozbackup.Profiles.ini is stored in the Thunderbird directory above where your profiles are stored by default. Thunderbird will create a new good profiles.ini for you when it creates the new profile. If you have only one profile that you care about and you can't recover it delete the profiles.ini file and then follow the instructions on how to move a profile by creating a new profile and copying the contents of the old one over it. It won't ignore bad entries in that file. Thunderbird looks in the profiles.ini file to find what profiles you have and where they are. ![]() Did you try more than one of the methods to move a profile?.Use the profile manager to change the name of your profile to a unique name to prevent this problem from occurring again. This will tell Thunderbird again where your profile is stored.Ģ. Follow the instructions on how to move a profile. If Thunderbird didn't run the new account wizard when it started up, see Disappearing mail if some or all of your messages aren't visible in Thunderbird or see Empty folders if some of your folders are empty.ġ. Otherwise, follow the instructions in the Lost profile section. If it looks okay, go to the Corrupt or empty prefs.js section. You'll need to recreate the accounts in Thunderbird unless you have a backup or unless it created a copy with a different name (for example, prefs-1.js).Ī quick way to tell which problem you're suffering from is to look at your personal address book within Thunderbird. In this case you haven't lost any of your mail or address books, but Thunderbird no longer knows how to fetch new mail or send messages, or display the folders in the folder pane. Your prefs.js file has all of your account information and settings. It's just lost track of your profile, which is probably intact.Īnother possibility is that your prefs.js file is empty or corrupt due to either Windows or Thunderbird crashing. When this occurs, you suddenly start up in the new account wizard and it looks like you lost everything. Thunderbird has a nasty habit of once in a great while forgetting about the existence of a profile if it uses the default name. For Firefox and SeaMonkey, see the article Recovering a missing profile This article was written for Thunderbird.
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